Terms of Service

Last updated: 4 July 2026

These terms apply to everyone using Case Review UK. By instructing us or paying for a package, you agree to them.

1. What we are (and are not)

Case Review UK is an independent legal case-review service. We provide written assessments, strategic advice and draft materials. We are not your solicitor of record. Where formal court representation is needed, we help you instruct a regulated solicitor or barrister who will act for you.

2. Fixed fees, cancellation and refunds

Each package is offered for a fixed fee, agreed upfront. Payment is due before work begins.

You have the right to cancel within 14 days of placing your order, without giving a reason. If you ask us to begin work within that 14-day period, you may still cancel, but we may charge for the work actually carried out up to the point you cancel, in proportion to the full service. If the work is fully performed within the 14 days with your express consent, the right to cancel is lost. To cancel, email case@casereviewuk.com or use the cancellation form below.

Payment plans are available on request.

2a. Model cancellation form

You may use this form if you wish to cancel — you do not have to. or download it.

MODEL CANCELLATION FORM To: Case Review UK, enquiries@casereviewuk.co.uk Correspondence address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: Service ordered: .................................................... Order reference: .................................................... Ordered on / received on: ........................................... Name of consumer(s): ................................................ Address of consumer(s): ............................................. Signature of consumer(s) (only if this form is notified on paper): .................................................................... Date: ..............................................................

3. No guarantee of outcome

Legal outcomes depend on many factors outside our control. We do not and cannot guarantee that a case, appeal or application will succeed. Any views we express are professional opinions, not promises.

4. Your documents and information

You confirm that documents you send us are yours to share, or that you have permission to share them. We handle everything in strict confidence (see our Privacy Policy) and delete on request in line with our retention schedule.

5. AI pre-scan

Every package includes an AI pre-scan draft. AI output is a draft only and is always reviewed by a senior UK lawyer before release. AI can miss context or misread scanned images — do not rely on the pre-scan draft as final advice.

6. Limits of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law. Otherwise, our aggregate liability for any single matter is capped at the fee paid for that matter.

7. Complaints

If you're not happy with our service, see our complaints procedure.

8. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

9. Contact

enquiries@casereviewuk.co.uk · +44 7417 361696